Last Updated: [NOV 2025]
 

Welcome to Spare Parts Biz  your trusted supplier of Dyson genuine parts, high-quality compatible components, and accessories.
At Spare Parts Biz, we aim to offer the best products to meet individual customer needs, ensuring performance, reliability, and value.
By accessing or using our website, you agree to the following Terms & Conditions.

These Terms apply to all users of our website and to purchases made via links provided to our partner marketplaces, including eBay, Amazon.co.uk, Amazon.de, and Amazon.fr. We may update these Terms at any time without prior notice. Updates take effect immediately upon posting on this website.

All products are clearly described as genuine Dyson parts or compatible replacements. Please review product descriptions carefully before making any purchase. We are not affiliated with Dyson Ltd. — all references to “Dyson” are for identification and compatibility purposes only.

Purchases are completed through our partner platforms (eBay or Amazon). Payments, invoicing, and buyer protection are managed securely through the respective marketplace’s systems. We are not responsible for errors or issues arising from third-party payment processing.

All prices are displayed in GBP (£) and include VAT where applicable. Shipping costs and taxes (if any) are calculated by the selling platform at checkout.

UK Shipping:
• Free Standard UK Delivery on all items.
• Orders are typically dispatched within 1 working day and delivered within 2–5 working days.
• Main couriers include Yodel, Evri, Royal Mail, or DPD.

EU Shipping:
• EU deliveries are mainly handled by DHL.
• Delivery times vary depending on the destination country.
• Local customs charges, if applicable, are the buyer’s responsibility.

Other International Destinations:
• Delivery outside the EU is available upon request. Please contact us before placing your order.

Tracking:
Tracking details are provided through the selling platform once your order has been dispatched.
 

Returns:
• Returns accepted within 30 days of delivery.
• Items must be unused, in original packaging, and in resalable condition.
• Buyer pays return postage unless the item is faulty or not as described.

Faulty or Incorrect Items:
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of receipt. We will offer a replacement or full refund and may provide a prepaid return label.

Refunds:
Refunds are processed within 5 working days after receiving the returned item, to your original payment method.

Exclusions:
Returns are not accepted for items that have been fitted, used, or damaged due to incorrect installation.

We are not liable for any damage, loss, or injury caused by incorrect installation or misuse of parts. Where required, installation should be performed by a qualified technician.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.